If you are not entirely satisfied, the item can either be exchanged or refunded online.
- Send us your order number at firstname.lastname@example.org with some available dates during the week when you will be at home for the pick-up. If you're not home during the week please communicate another pick-up address for example an office.
- Replace the hat in its original packaging and a FedEx courier will come to retrieve it during the day.
- Refund will be made once we receive the hat in its original condition.
When returning items, please remember these four rules:
Return It Within 30 Days:
If the items you ordered are not what you expected in size or style, we will gladly offer a refund or exchange on your order within 30 days.
Return New Items Only:
Returned items must be in new, unworn condition without any scuffs, scratches, and stains.